Terms and Conditions

These Terms and Conditions govern the use of Winningz Rush Casino services. By registering an account and using the platform, players agree to abide by all stated rules and policies. Please read this document thoroughly before engaging with any casino services.

Account Registration

Eligibility Requirements

Players must meet the following criteria to maintain an account:

  • Minimum age of 19 years (or legal gambling age in your province)
  • Canadian resident or accessing services from within Canada
  • Providing accurate personal information during registration
  • Maintaining only one account per person, household, or IP address

Account Security

Players bear responsibility for maintaining account security:

  • Keep login credentials confidential
  • Use strong, unique passwords
  • Enable two-factor authentication when available
  • Log out after each session on shared devices
  • Report suspected unauthorized access immediately

Deposits and Withdrawals

Deposit Terms

  • Minimum deposit: $20 CAD
  • Maximum deposit: Varies by payment method
  • Deposits must originate from accounts in the player’s name
  • The casino reserves the right to verify the source of funds

Withdrawal Terms

Aspect Requirement
Minimum Withdrawal $50 CAD
Verification Required before first withdrawal
Processing Time 1-5 business days depending on method
Weekly Limit $25,000 (VIP members may have higher limits)
Monthly Limit $100,000 standard accounts

Verification Process

Before processing withdrawals, players must provide:

  • Government-issued photo identification
  • Proof of address (utility bill or bank statement)
  • Payment method verification (card photos, bank statements)

Bonus Terms

General Bonus Conditions

All promotional offers carry specific terms:

  • Wagering requirements apply to bonus funds
  • Maximum bet while wagering: $10 per round
  • Bonus validity periods enforced strictly
  • One bonus claim per person, household, or device
  • Abuse results in forfeiture of bonus and associated winnings

Wagering Contributions

Not all games contribute equally toward clearing wagering requirements:

  • Slots: 100%
  • Table Games: 10%
  • Live Dealer: 10%
  • Video Poker: 20%
  • Progressive Jackpots: 0%

Responsible Gambling

Player Tools

The casino provides tools to support responsible play:

  • Deposit limits (daily, weekly, monthly)
  • Loss limits
  • Session time reminders
  • Self-exclusion options (temporary and permanent)
  • Reality checks during extended sessions

Self-Exclusion

Players may request self-exclusion for periods of:

  • 24 hours (cooling-off period)
  • 7 days
  • 30 days
  • 6 months
  • Permanent exclusion

Self-excluded players cannot access their accounts or claim any winnings during the exclusion period.

Prohibited Activities

The following actions result in immediate account termination:

  • Operating multiple accounts
  • Using automated betting software
  • Colluding with other players
  • Exploiting technical glitches or errors
  • Money laundering or fraud
  • Providing false identification documents
  • Allowing minors to access the account

Dispute Resolution

Filing Complaints

Players with unresolved issues may:

  1. Contact customer support via live chat or email
  2. Request escalation to a supervisor
  3. Submit formal written complaint
  4. Contact the licensing authority if necessary

Response Times

  • Initial acknowledgment: Within 24 hours
  • Investigation period: Up to 14 business days
  • Final resolution: Within 30 days of complaint

Limitation of Liability

The casino accepts no liability for:

  • Losses resulting from player error or misunderstanding
  • Technical issues beyond reasonable control
  • Third-party payment processor delays or failures
  • Unauthorized account access due to player negligence

Changes to Terms

The casino reserves the right to modify these terms at any time. Material changes will be communicated via:

  • Email notification to registered address
  • Website announcement
  • In-app notification

Continued use after notification constitutes acceptance of modified terms.

Contact Information

For questions regarding these terms:

Governing Law

These terms are governed by applicable Canadian gaming regulations and the laws of the jurisdiction under which the casino operates. Disputes shall be resolved through arbitration or the courts of the relevant jurisdiction.